Associate Operations Analyst

Your Team Responsibilities

The Regulatory & Operational Controls (RegOpsCon) team is part of the Sustainability & Climate (S&C) organisation. The team is responsible for developing, implementing, and maintaining operational and regulatory control frameworks to support consistent, transparent, and well-governed processes across S&C. The function partners with business, Compliance, Risk, Technology, and Production teams to ensure controls are designed, executed, and monitored in accordance with MSCI standards and applicable regulatory and operational expectations.

Your Key Responsibilities

• Manage onboarding and offboarding access requests for S&C systems, applications, and workflow tools.

• Maintain role-based access control (RBAC) matrices to ensure alignment between system roles, job responsibilities, and data classifications.

• Execute access reviews, certifications, and recertification cycles to validate least-privilege access.

• Monitor access patterns to identify anomalies or policy exceptions, coordinating with Information Security and system owners when required.

• Support standardisation and documentation of access workflows, approval logic, and escalation pathways.

• Partner with Technology and Production teams to identify and support automation opportunities in access provisioning and governance.

• Track and report access metrics, SLA performance, and compliance indicators.

• Support the design, implementation, and maintenance of internal controls across data sourcing, ingestion, enrichment, quality assurance, and publishing processes.

• Conduct periodic risk assessments and support identification of operational, data quality, and process-related risks.

• Work with process owners to document workflows, establish control checkpoints, and ensure alignment with MSCI policies, regulatory requirements, and audit standards.

• Assist in monitoring KPIs and KRIs to identify emerging risks and control performance issues.

• Support incident management, root-cause analysis, and remediation tracking for operational issues.

• Maintain governance artifacts including control logs, evidence repositories, risk registers, and SOPs.

• Contribute to internal and external audit activities by preparing documentation and responses.

• Promote consistent application of risk and control practices across S&C teams.

Your skills and experience that will help you excel

• Bachelor’s degree in Business, Data Management, Information Systems, or a related discipline.

• 1–3 years of experience in operational risk, business controls, governance, audit, access management, or related functions.

• Ability to interpret process flows, identify control gaps, and produce accurate documentation and reports.

• Strong analytical skills and attention to detail.

• Ability to work with cross-functional stakeholders in a global environment.

• Clear written and verbal communication skills.

• Proficiency in Excel, workflow tooling, and basic data analysis.

• Experience in financial services, ESG/sustainability data, or content operations.

• Knowledge of control frameworks (e.g., SOC1/SOC2, COSO, ISO 27001).

• Familiarity with ServiceNow, access management platforms, or data governance tools.

• Experience with process automation, scripting, or dashboarding (e.g., SQL, Python, Power BI).

• Understanding of First Line/Second Line of Defense risk management models.

About MSCI

What we offer you

• Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing.

• Flexible working arrangements, advanced technology, and collaborative workspaces.

• A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.

• A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients.

• Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, AI Learning Center , LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development.

• Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles.

• We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum.

At MSCI we are passionate about what we do, and we are inspired by our vision – to power better decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.

MSCI strengthens global markets by connecting participants across the financial ecosystem with a common language. Our research-based data, analytics and indexes, supported by advanced technology, set standards for global investors and help our clients understand risks and opportunities so they can make better decisions and unlock innovation. We serve asset managers and owners, private-market sponsors and investors, hedge funds, wealth managers, banks, insurers and corporates.

MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email Disability.Assistance@msci.com and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.

To all recruitment agencies

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