Client Implementation Services

Your Team Responsibilities

Our clients span some of the world's largest asset managers, pension funds and banks. MSCI Analytics business caters to various complex and sophisticated use cases for these clients, ranging from portfolio risk management (across market risk, liquidity risk, credit risk and sustainability risk dimensions), portfolio performance and return driver attribution, portfolio construction and risk hedging. Product Specialist team supports client during implementation and onboarding phase before handing it over to BusinessAsUsual Support teams.

Product Specialist is a very crucial role within MSCI Analytics business. We provide training on MSCI products and solutions functionality and methodology, understand the client needs and provide solutions to meet the same using MSCI capabilities. The role requires a thorough understanding of our client’s use cases, MSCI product and solutions capability, act as a feedback loop to MSCI Product teams with critical info on newer use cases and potential enhancements to capitalize on the same.

Your Key Responsibilities

Typical responsibilities include

• Provide functional and analytical training and education to various members of the client organization during implementation
• Be the subject matter experts on specific use cases related to risk and portfolio management, especially with experience in Performance Measurement and Attribution is highly desired.
• Understand client’s business requirements and define a solution that meets it. This often means liaisoning with multiple teams at MSCI like product, research, data, sales, workflow etc.
• Troubleshoot client reported issues or queries and coordinate with various MSCI teams when escalation is needed to identify a recommend path forward.
• Raise request to product team for any client requirements which cannot be served out of current available functionalities.
• Collect project scope information from Sales team
• Prepare Onboarding specification based on project scope and client requirements so that the same can be used during handover of clients to BAU service team after implementation completes.
• Providing continuous update on the health of various implementation projects for management reporting.

Your skills and experience that will help you excel

Successful candidate will

• Have a financial background (Master’s) with active interest in Portfolio management theories and exhibit basic software skills (for example Python, C# etc), preferably pursuing CFA or FRM.
• Have 3-4 years of work experience in a client facing role.

• Be analytically proficient, have an eye for detail, and be able to handle various components in a complex infrastructure.
• Be eager problem solvers and able to work with cross-organization teams.
• Have great communications skills are a must as they represent MSCI to all levels of client management.

• Be appreciative of diverse cultural norms and styles.

• Aspirant for a long-term career in the field of portfolio finance.
• Knowledge of the following
  • Performance Measurement and Performance Attribution of multi asset class portfolios
  • Fixed income related sensitivity measures for duration, convexity, yield to maturity
  • Risk measures like Volatility, Value at risk, stress tests
  • Good understanding of pricing approach for common asset classes like bonds, equity options, interest rate swaps and fx forwards

About MSCI

What we offer you

• Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing.

• Flexible working arrangements, advanced technology, and collaborative workspaces.

• A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.

• A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients.

• Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development.

• Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles.

• We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum.

At MSCI we are passionate about what we do, and we are inspired by our purpose – to power better investment decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.

MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data, and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process.

MSCI Inc. is an equal opportunity employer committed to diversifying its workforce. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email Disability.Assistance@msci.com and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.

To all recruitment agencies

MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes.

Note on recruitment scams

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