Associate - Managed Services

Your Team Responsibilities

The Analytics Managed Services team at MSCI is a global group of specialists dedicated to delivering first-tier data management and analytics support to institutional clients across the investment industry. Operating from hubs in New York, Monterrey, Budapest, Mumbai, and Manila, we work directly with asset owners, asset managers, hedge funds, banks, brokers, wealth managers, and pension plans to help them get the most out of MSCI's risk and analytics platform.

This is a team at an inflection point. We are actively transforming how we deliver services — moving from a traditional, analyst-driven support model to one built on platforms, applications, and AI-powered automation. The work we do today is shaping what managed services looks like tomorrow, and the people joining us now will be central to that shift.

As part of the team, you will support clients across a broad range of needs — from reporting methodologies and regulatory requirements to technical onboarding and day-to-day usage support. You will also contribute directly to building the tools, workflows, and agentic solutions that define our next generation of client delivery.

Your Key Responsibilities

As an Analytics Managed Services Specialist, you will build deep expertise in data modelling, portfolio reconciliation, and client reporting, while working alongside colleagues and clients across the globe. Your responsibilities will include:

• Client data analysis: Interpret how modelling and mapping configuration choices drive risk results in client reports, and translate that understanding into clear, actionable guidance for clients.
• Data quality management: Support clients through data conformance and validation testing, reviewing input files for formatting and content accuracy, and monitoring processing logs to ensure completeness and reliability.
• Workflow management: Monitor and manage day-to-day operational workflows, maintain client configuration files, and enrich portfolio data with the correct terms and conditions.
• Issue resolution: Diagnose and resolve market value breaks, lead rejection remediation activities, and provide tailored support across a diverse range of client use cases.
• Client engagement: Serve as a trusted point of contact for global institutional clients, delivering clear analysis and expert guidance on reconciliation and remediation via phone and email.
• AI agentic solution development: Design, build, and deploy AI-driven tools that automate data management workflows, reduce manual processing, and raise the quality and consistency of client deliverables.
• Prompt engineering: Develop and optimise AI prompts to support automation across reconciliation, rejection analysis, data quality, and reporting functions — calibrated to the accuracy standards required by institutional clients.
• Platform-driven delivery: Contribute to the migration of legacy client deliverables onto scalable, standardised, platform-based frameworks, including MSCI's Spectrum and Asset Manager tools.
• Continuous improvement: Participate in Agile initiatives focused on process efficiency, innovation, and the ongoing evolution of global delivery practices.

Your skills and experience that will help you excel

We are looking for a curious, driven professional who combines strong analytical foundations with an enthusiasm for technology and innovation. The following will set you up for success in this role:

• Experience: 2-3 years of relevant professional experience in financial services, data management, or a related field. Prior exposure to a similar managed services or client support role is an advantage.
• Education: A Bachelor's degree in Finance, Economics, Statistics, Mathematics, or another quantitative discipline is required.
• Technical proficiency: Working knowledge of Python and SQL is desirable. Experience with AI tools, prompt engineering, or agentic workflow development is a strong differentiator.
• AI and automation mindset: A demonstrated interest in applying AI to solve operational challenges, automate processes, or build data-driven solutions. Comfort working with large language models and modern AI platforms in a professional setting.
• Domain knowledge: A solid grasp of core financial concepts and market dynamics, particularly within risk management and portfolio analytics.
• Analytical rigour: Strong quantitative and problem-solving skills, with a disciplined attention to detail and a commitment to accuracy.
• Communication: Excellent verbal and written communication skills, with the confidence to explain complex concepts clearly to both technical teams and senior client stakeholders.
• Advanced credentials: Postgraduate qualifications such as an MFE, MBA, Master's degree, or CFA are valued but not required.

About MSCI

What we offer you

• Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing.

• Flexible working arrangements, advanced technology, and collaborative workspaces.

• A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.

• A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients.

• Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, AI Learning Center , LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development.

• Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles.

• We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum.

At MSCI we are passionate about what we do, and we are inspired by our vision – to power better decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.

MSCI strengthens global markets by connecting participants across the financial ecosystem with a common language. Our research-based data, analytics and indexes, supported by advanced technology, set standards for global investors and help our clients understand risks and opportunities so they can make better decisions and unlock innovation. We serve asset managers and owners, private-market sponsors and investors, hedge funds, wealth managers, banks, insurers and corporates.

MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email Disability.Assistance@msci.com and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.

To all recruitment agencies

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