APAC Inside Sales - Index

Your Team Responsibilities

This role is ideally suited to an analytical individual who has demonstrated interest and experience in global investing, capital markets and the asset management industry.
In an exciting and dynamic environment, as an MSCI Inside Sales you are responsible for assisting our Sales Coverage and Clients in expanding and increasing the usage of the industry-leading suite of products and services that support the integration of MSCI data and services into investment decisions. Opportunities for growth lie within the Client Coverage Team in the APAC region.

Your Key Responsibilities

Supporting a team of Sales Specialists in their sales efforts:

• Prioritizing demands from the Sales Specialists and coordinating with the other departments: Legal, Sales Operations, Finance to ensure timely execution
• Qualifying sales leads who contact MSCI
• Preparing index data and analyses. This might include pro-actively seeking support and data from other departments in the company
• Coordinating contract preparation and following through to ensure delivery of the data

Actively contributing to revenue generation:

• Independent management of custom index sales cycle (understanding client requirements, checking feasibility and pricing with internal teams, coordinating the preparation of contracts)
• Identification of unlicensed deals
• Pre-sales: reviewing accounts and supporting the creation of sales proposals
• Answer detailed client inquiries about MSCI products and methodologies
• Maintain accurate records regarding account visits, client conversations, finalized contracts, etc.
• Proactively solicit client feedback regarding new initiatives and future product development

Assisting in sales campaigns carried out by the sales teams. This may include:

• Using internal databases to prepare revenue analysis to aid contract negotiations
• Preparing market analysis to aid sales efforts
• Calling prospective clients
• Informing our clients about the latest improvements to our products
• Perform any other tasks as assigned by line manager
• Act as a Coverage business technician who can generate ideas to enhance processes and procedures and uses skills to enhance the sales cycle
• Develop strong relationships with clients and balance clients’ needs with the Firm’s resources and constraints
• Generate ideas and contribute to efforts to improve sales processes, look for innovative ways to be efficient
• Actively build and leverage relationships across all locations, departments, and functions
• Know the basic functions of the Client Coverage area and the areas that link into it
• Positively impact and consistently deliver strong results against goals and help Coverage with achieving their sales targets
• Understand and address clients’ changing needs and expectations and take initiative to improve the client experience and deliver outstanding service
• Take initiative and contribute to the work of other Coverage colleagues while fulfilling own responsibilities
• Select relevant information, target and communicate openly and effectively within and across global teams
• Identify the main components of a problem and draw meaningful conclusions from the available information
• Take responsibility, own up and use the utmost discretion in dealing with confidential data
• Promote an enjoyable and motivating work environment of integrity and trust
• Utilize industry resources to stay abreast of the most current financial services trends and sales methods
• Build consensus by reinforcing inclusiveness, knowledge sharing, and values
• Encourage people to look at opportunities for continuous improvement to existing procedures
• Ensure that best practice is followed and that high standards are maintained
• Empathize with and take an active interest in colleagues’ emotions and perspectives

Your skills and experience that will help you excel

• At least 3 years of experience in the financial services industry preferred
• Bachelor's degree (Business, Economics, Finance)
• Strong interest in financial markets and products
• Superior communication and time management skills
• Ability to handle multiple projects independently
• Strong analytical and quantitative skills
• A self-starter with the ability to work individually and within a team
• Familiarity with Salesforce, AI tools, Power BI, MS Office, especially Excel and PowerPoint
• Highly motivated

About MSCI

What we offer you

• Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing.

• Flexible working arrangements, advanced technology, and collaborative workspaces.

• A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.

• A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients.

• Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, AI Learning Center , LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development.

• Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles.

• We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum.

At MSCI we are passionate about what we do, and we are inspired by our vision – to power better decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.

MSCI strengthens global markets by connecting participants across the financial ecosystem with a common language. Our research-based data, analytics and indexes, supported by advanced technology, set standards for global investors and help our clients understand risks and opportunities so they can make better decisions and unlock innovation. We serve asset managers and owners, private-market sponsors and investors, hedge funds, wealth managers, banks, insurers and corporates.

MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email Disability.Assistance@msci.com and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.

To all recruitment agencies

MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes.

Note on recruitment scams

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