Technical Program Manager

Your Team Responsibilities

Support the planning and execution of technical programs and operational initiatives that align with customer needs and business priorities. Assist in managing a mix of short-term client requests and longer-term technical projects, helping balance timelines, priorities, and dependencies effectively.

Partner closely with stakeholders across engineering, product, operations, and client-facing teams to support project execution and delivery. Build strong working relationships across teams and contribute to driving alignment, communication, and collaboration throughout the project lifecycle.

Support the end-to-end coordination of technical programs, ensuring projects are tracked effectively and delivered on time with high-quality outcomes. Contribute to maintaining project plans, identifying risks, escalating blockers where needed, and helping teams navigate dependencies and execution challenges.

Work closely with internal and external stakeholders to understand requirements, gather feedback, and support successful project delivery. Help ensure customer and business goals are met through effective coordination, operational planning, and ongoing communication.

A successful TPM will bring an AI-first mindset —leveraging development, automation and productivity AI tools to drive innovation, design and delivery of complex shared services with clarity and precision.

Your Key Responsibilities

• Use “AI-first” mindset: for new problems, ask whether an AI/ML solution can help before manually reinventing.
• As a hands-on enabler, you will be able to quickly prototype workflows, dashboards, or UI concepts using AI-assisted tools (e.g. Lovable, GPT, Figma AI). It is a huge differentiator.
• Support the execution of short-term Business Units & client requests and longer-term technical projects, ensuring timely delivery and operational excellence.
• Coordinate with multiple stakeholders including engineering teams, product managers, clients, and internal partners to help align priorities, timelines, and deliverables.
• Maintain clear and transparent communication throughout the project lifecycle, ensuring stakeholders are regularly updated on project status, risks, dependencies, and key milestones.
• Understand client and business requirements and assist in translating them into actionable tasks and project plans for technical teams.
• Track project progress, identify risks and blockers, and proactively escalate issues to ensure smooth execution and delivery.
• Support implementation of project management best practices, documentation standards, and operational processes to improve execution efficiency.
• Contribute to continuous improvement initiatives by identifying opportunities to enhance workflows, communication, and delivery processes.
• Build strong relationships with stakeholders and provide ongoing coordination and support throughout the project lifecycle.
• Work effectively in a fast-paced, cross-functional environment while demonstrating accountability, organization, and attention to detail.

Your skills and experience that will help you excel

• Bachelor’s Degree in Computer Science, Engineering, Information Technology, or a related field.
• 2 to 5 years of experience in technical program management, project coordination, technology operations, or a related role.
• Strong organizational and coordination skills, with the ability to manage multiple workstreams and priorities simultaneously.
• Foundational understanding of technology concepts including cloud services, AI/ML, APIs, web applications, or enterprise platforms.
• Ability to work effectively with both technical and non-technical stakeholders in a collaborative environment.
• Strong communication and interpersonal skills, with the ability to clearly articulate project updates, risks, and action items.
• Analytical and problem-solving mindset with attention to detail and a proactive approach to execution.
• Familiarity with project management tools, agile delivery methodologies, and cross-functional program coordination.

About MSCI

What we offer you

• Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing.

• Flexible working arrangements, advanced technology, and collaborative workspaces.

• A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.

• A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients.

• Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, AI Learning Center , LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development.

• Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles.

• We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum.

At MSCI we are passionate about what we do, and we are inspired by our vision – to power better decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.

MSCI strengthens global markets by connecting participants across the financial ecosystem with a common language. Our research-based data, analytics and indexes, supported by advanced technology, set standards for global investors and help our clients understand risks and opportunities so they can make better decisions and unlock innovation. We serve asset managers and owners, private-market sponsors and investors, hedge funds, wealth managers, banks, insurers and corporates.

MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email Disability.Assistance@msci.com and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.

To all recruitment agencies

MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes.

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