Americas Sales Operations Intern

Job Reference:: 2026-4839
Location:: Monterrey
Category:: Sales and Relationship Management
Solution:: Other
Role Category:: Hybrid

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Your Team Responsibilities

Manage and work with Salesforce for queue management of cases and other vendor platforms.
Permission and set delivery of products, data, and software, resolves product delivery issues.
Provide ideas for automation
Liaison Product Management on product releases and changes.
Work closely with the Salesforce.com Development Team on to recommend system enhancements and identify existing system issues.
Ad-hoc reports needed during quarter end and on a weekly basis.

Your Key Responsibilities

Manage and work with Salesforce for queue management of cases and other vendor platforms.
Permission and set delivery of products, data, and software, resolves product delivery issues.
Provide ideas for automation
Liaison Product Management on product releases and changes.
Work closely with the Salesforce.com Development Team on to recommend system enhancements and identify existing system issues.
Ad-hoc reports needed during quarter end and on a weekly basis.

Your skills and experience that will help you excel

Studying degree in Business, Finance, Administration or related field. (6th semester or above)
Tentative graduation date June 2027
Availability 40 hours per week (8 hours per day)
Excellent English communication skills are essential.
Knowledge of Microsoft Office Programs
Excellent interpersonal and communication skills, outgoing and confident.

About MSCI

What we offer you

A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.

A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients.

We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum.

At MSCI we are passionate about what we do, and we are inspired by our vision – to power better decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.

MSCI strengthens global markets by connecting participants across the financial ecosystem with a common language. Our research-based data, analytics and indexes, supported by advanced technology, set standards for global investors and help our clients understand risks and opportunities so they can make better decisions and unlock innovation. We serve asset managers and owners, private-market sponsors and investors, hedge funds, wealth managers, banks, insurers and corporates.

MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email Disability.Assistance@msci.com and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.

To all recruitment agencies

MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes.

Note on recruitment scams

We are aware of recruitment scams where fraudsters impersonating MSCI personnel may try and elicit personal information from job seekers. Read our full note on careers.msci.com

Vincent Ku – Sales and Relationship Management — Vincent Ku Sales and Relationship Management

Nitesh Rajpal – Sales and Relationship Management — Nitesh Rajpal Sales and Relationship Management

Jane Chipfakacha – Sales and Relationship Management — Jane Chipfakacha Sales and Relationship Management

Benefits

MSCI is committed to providing a competitive benefit package to you and, where applicable, your family.

Healthcare benefits, including:

Medical Insurance
Life Insurance
Dental healthplan
Vision healthplan

Financial Wellbeing benefits, including:

Short-Term Saving Fund (Fondo de Ahorro)
Savings Bank (Caja de Ahorro)
Pansion Plan contribution

Development opportunities

At MSCI career paths are multi-directional, and we believe that new and challenging experiences drive both professional growth and business success.

Everyone here is responsible for leading their own development and we’re here to support and guide you every step of the way. Whether that means deepening your expertise, moving across teams, or stepping into leadership, you’ll have access to internal mobility, learning and skills development, stretch opportunities and mentoring.

Discover more about how you can grow your career at MSCI

Monterrey

Equus Torre Norte
Av. Ricardo Margain #444, Piso 8
Colonia Valle del Campestre
San Pedro Garza García, NL
C.P. 66268 Monterrey
Mexico

Our Monterrey office is next to the Arboleda District, close to the city center, with an amazing view of the Chipinque and Cerro de la Silla mountains. Almost all our functions are represented here, with the Sales and Relationship Management, Technology and Data Operations teams having the largest presence. Our local employee-led committees hold regular social activities for everyone, and you’ll also benefit from a variety of collaboration spaces, wellness rooms, a cafeteria and free parking. Learn more about our Monterrey office.

Monterrey MSCI Office - Colourful and inviting reception

Recruitment process

Apply online

First, click Apply and upload a CV that shows us the skills and passion you could bring to this role, as well as your contact details so we can reach out to you.
Talk to our recruiter

If you look like a good match, our recruiters will arrange a chat where we’ll ask about your motivations, experience, and background, and where you can ask us anything you want to know about working at MSCI.
Interview with our team

If you like what you hear, and we think you have what we need, then it’s time to interview with your future team, either virtually or in the office. These interviews will give you a clear insight into the team and the day-to-day responsibilities of the role. Read our interview top tips.
Make your decision

If you’re successful, we’ll make you an offer and give you any further information you need to help you make your decision. If the answer is yes, it’s time for some background checks, and then we’ll welcome you on board. Learn more about our onboarding experience.