Managed Services Analyst

Your Team Responsibilities

As a member of MSCI’s Total Plan Managed Services team, you will play a key role in ensuring the accuracy, integrity, and reliability of data across a diverse client base that relies on MSCI’s PCS client platforms. The team is dedicated to delivering seamless data integration from multiple sources, proactively resolving client inquiries with a managed-services mindset, and maintaining high standards of quality control and platform performance. Through this work, we help clients feel supported, informed, and confident in their investment decisions.

Your Key Responsibilities

• Oversee and maintain automated data feeds, processing key data points such as market values and cash flows. You will troubleshoot issues as they arise and develop a strong working knowledge of PCS client platforms, including Total Plan Manager and Private I.
• Act as a daily point of contact for client data inquiries, ensuring timely responses and on-time delivery of monthly reporting obligations.
• Validate fund- and portfolio-level data to ensure completeness and accuracy across core metrics, including valuations, cash flows, and return calculations.
• Clearly communicate data issues, trends, and insights to colleagues and managers, while supporting ad hoc requests as assigned.
• Collaborate with cross-functional teams, including data engineering, onboarding, and client service, to identify workflow enhancements and recommend process or policy improvements.
• Leverage AI-powered tools and platforms on a daily basis to streamline data processing, analysis, and decision-making.
• Continuously evaluate and integrate emerging AI capabilities to automate repetitive tasks and enhance service delivery.

Your skills and experience that will help you excel

• Undergraduate degree in Finance, Information Systems, Accounting, or Economics (Honours degree preferred).
• 1–3 years of relevant professional experience in a related field.
• Strong interest in process automation, tool enhancements, and the application of technology to financial data.
• Demonstrated interest in Big Data, Financial Markets, Accounting Principles, and Automation; partnership or investment accounting experience is an advantage.
• Advanced Microsoft Excel skills, including Pivot Tables, Conditional Formatting, complex formulas, and data transformation.
• Ability to manage multiple priorities, meet reporting deadlines, and adapt to changing requirements.
• Team-oriented mindset with a professional, collaborative, and respectful approach to working with colleagues.

About MSCI

What we offer you

• Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing.

• Flexible working arrangements, advanced technology, and collaborative workspaces.

• A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.

• A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients.

• Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, AI Learning Center , LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development.

• Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles.

• We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum.

At MSCI we are passionate about what we do, and we are inspired by our vision – to power better decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.

MSCI strengthens global markets by connecting participants across the financial ecosystem with a common language. Our research-based data, analytics and indexes, supported by advanced technology, set standards for global investors and help our clients understand risks and opportunities so they can make better decisions and unlock innovation. We serve asset managers and owners, private-market sponsors and investors, hedge funds, wealth managers, banks, insurers and corporates.

MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email Disability.Assistance@msci.com and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.

To all recruitment agencies

MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes.

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