APAC Inside Sales (PCS) - Senior Associate

Your Team Responsibilities

This role is ideally suited to an analytical individual who has demonstrated interest and experience in global investing, capital markets and the asset management industry.

In an exciting and dynamic environment, as an MSCI Inside Sales you are responsible for assisting our Sales Coverage and Clients in expanding and increasing the usage of the industry-leading suite of products and services that support the integration of MSCI data and services into investment decisions. Opportunities for growth lie within the Client Coverage Team in the APAC region.

Your Key Responsibilities

• Supporting senior relationship managers covering strategically important clients:
  • Build and maintain direct relationships with senior procurement and data implementation teams at a strategic account
  • Prioritize demands from the relationship manager and coordinate with the other departments: Product development, Legal, Sales Operations, Finance to ensure timely execution
  • Prepare data and analyses. This might include pro-actively seeking support and data from other departments in the company
  • Ownership of contract preparation and following through to ensure delivery of the data to strategic account
• Actively contributing to revenue generation:
  • Support the creation of sales proposals
  • Answer detailed client inquiries about MSCI products and methodologies
  • Maintain accurate records regarding account visits, client conversations, finalized contracts, etc.
  • Proactively solicit client feedback regarding new initiatives and future product development
  • Set-up and participate in prospective client product demonstrations that accelerate client decision-making
  • Lead identification, prospecting and qualification – work closely with Sales to close new opportunities (e.g., understanding client’s needs and use knowledge and experience to provide solutions for the client to meet their objectives)
  • Drive outbound communication and client engagement
  • Identify potential new clients or leads based on strategic research and market insights
• Assisting in sales campaigns carried out by the sales teams. This may include:
  • Using internal databases to prepare revenue analysis to aid contract negotiations
  • Preparing market analysis to aid sales efforts
  • Informing the client about the latest improvements to our products
  • Act as Client Coverage business catalyst that increases the efficiency and effectiveness of processes and people
  • Generate and support commercially sound ideas that create future value
  • Engage in immediate Coverage and wider teams and facilitate joint projects with other departments
  • Act as an advocate for your team and can present information convincingly and credibly
  • See issues from the clients’ perspective and the impact of decisions on client service
  • Senior expert who is a key advisor on business/product decisions
  • Positively impact and consistently deliver strong results against goals and help Coverage colleagues with achieving their sales targets
  • Understand client’s needs and use knowledge and experience to provide solutions for the client to meet their objectives and manage their expectations
  • Build an effective network of internal contacts and seek to understand issues in the context of the broader business
  • Understand the constraints and capabilities, identify potential obstacles, act upon and escalate issues appropriately
  • Proactively inform senior management of business opportunities and constraints
  • Develop practical solutions using sound judgment, problem‐solving abilities, most current technical and professional skills
  • Understand the commercial, legal, financial, and HR issues in countries where the Firm operates
  • Adopt a flexible style in dealing with a variety of challenges
  • Build consensus by reinforcing inclusiveness, knowledge sharing, and values
  • Create an environment which fosters growth and development of people and ideas
  • Encourage people to look at opportunities for continuous improvement to existing procedures
  • Push strategic projects and improvements forward without compromising day‐to‐day operations
  • Ensure that best practice is understood and that high standards are maintained

Your skills and experience that will help you excel

• Very strong interest in financial markets and investment products - Private Capital would be an advantage
• Strong analytical and quantitative skills
• A self-starter with the ability to work individually and within a team
• Superior communication and time management skills
• Ability to handle multiple projects independently
• Highly motivated
• Familiar with MS Office, especially Outlook, Excel and PowerPoint

Desired Experience

• At least 5-8 years of experience in the financial services industry preferred

Desired Qualifications

• Bachelor’s degree (Business, Finance or Economics degree preferred)

About MSCI

What we offer you

• Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing.

• Flexible working arrangements, advanced technology, and collaborative workspaces.

• A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.

• A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients.

• Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development.

• Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles.

• We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum.

At MSCI we are passionate about what we do, and we are inspired by our purpose – to power better investment decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.

MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data, and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process.

MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email Disability.Assistance@msci.com and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.

To all recruitment agencies

MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes.

Note on recruitment scams

We are aware of recruitment scams where fraudsters impersonating MSCI personnel may try and elicit personal information from job seekers. Read our full note on careers.msci.com