Receptionist/Office Assistant

Your Team Responsibilities

• As member of a global team, the position is responsible for all day-to-day operational activities within an office of 130+ staff
• Coordination of office administrative matters including reception duties, visitors’ assistance
• Maintain daily upkeep of the environment and oversee necessary maintenance and repairs
• Mobile phone allocation
• Create reports in Engage, monitor desk usage, assist employees with Engage training
• In collaboration with WPT and other teams, managing package sending/receival via courier to/from various MSCI locations including customs clearance process
• Liaison with building landlord for announcements/notices/outages
• Accountable for all Health and Safety responsibilities, Fire Marshal and First Aider responsibilities
• Process, verification and review of all vendor invoices in accordance with the company expense policy and/or with the internal policies and procedures
• Events organization
• Ownership of all Security related aspects, including Access Control and employee access passes
• Form a significant part of the local BCP Management and Crisis Management Team
• Other ad hoc projects and duties as advised by reporting manager

Your Key Responsibilities

• Reception cover, visitor assistance, badge administration
• Oversee cleaning, repairs, maintenane of server room infrastructure in the office
• Coordination of external and internal non client events, including sourcing and booking venues, preparation and distribution of documentation and invitations, through to completion of event
• Participate in Business Continuity testing as part of MSCI's global standards
• Register all the planned or unplanned facility maintenances in FAMIS
• Manage Engage, MSCI's desk booking system: pulling reports, educate staff
• Invoice scanning and approvals in SAP
• Sharepoint Site maintenance
• Coordinate Fire Marshal and First Aider trainings, recruit volunteers from staff
• Managing employees’ corporate phone distribution, coordination with mobile service provider, phone order
• Manage new hire orientation - introduction of Facilties and tools
• Active participation in the upcoming office refurbishment project

Your skills and experience that will help you excel

Client centric mindset, able to independently work

Minimum 5 years of experience in administrative roles

College degree

Professional communications skills: English intermediate level, verbal and written

It is an advantage to have a work history in hotel/hospitality industry: reception or back office or customer service

About MSCI

What we offer you

• Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing.

• Flexible working arrangements, advanced technology, and collaborative workspaces.

• A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.

• A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients.

• Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development.

• Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles.

• We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum.

At MSCI we are passionate about what we do, and we are inspired by our purpose – to power better investment decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.

MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data, and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process.

MSCI Inc. is an equal opportunity employer committed to diversifying its workforce. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email Disability.Assistance@msci.com and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.

To all recruitment agencies

MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes.

Note on recruitment scams

We are aware of recruitment scams where fraudsters impersonating MSCI personnel may try and elicit personal information from job seekers. Read our full note on careers.msci.com