Define yourself with MSCI

Analytics Client Service Analyst - Monterrey, NLE

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ABOUT MSCI
MSCI Inc. is a leading provider of investment decision support tools to investors globally, including asset managers, banks, hedge funds and pension funds. MSCI products and services include indexes, portfolio risk and performance analytics, and ESG data and research.
The company’s flagship product offerings are: the MSCI indexes with approximately USD 8 trillion estimated to be benchmarked to them on a worldwide basis1; Barra multi-asset class factor models, portfolio risk and performance analytics; RiskMetrics multi-asset class market and credit risk analytics; IPD real estate information, indexes and analytics; MSCI ESG (environmental, social and governance) Research screening, analysis and ratings; and FEA valuation models and risk management software for the energy and commodities markets. MSCI is headquartered in New York, with research and commercial offices around the world.
 
*1 As of September 30, 2013, as reported on January 31, 2014 by eVestment, Lipper and Bloomberg
 
For further information on MSCI, please visit our web site at www.msci.com
 
Position Overview:
We are currently seeking an experienced Analytics Client Service Analyst to join our Client Coverage organization in Monterrey.
The MSCI Global Client Service team is composed of experienced financial professionals that provide first tier support for our clients around the world. Team members are responsible for responding to a wide variety of methodology, usage, interpretational, and technical questions on both analytical and benchmark products. Client contact is primarily via telephone and email, but occasional travel may be required for on-site presentations or trainings. Client Service Specialists work closely with account managers and consultants to develop and maintain client relationships.
 
Scope of Responsibility /Expectation:
  • Participate in developing client relationships through proactive follow up on issues raised by clients 
  • Analyze market performance and data for our clients on a reactive and a pro-active basis 
  • Maintain relationships by ensuring relevant product and model information is shared with clients 
  • Provide client feedback to the Marketing, Product Management, Research and Production groups
  • Act as point of contact for routine inquiries and data requests • Keep up with current events and trends in the market place
Specific Knowledge & Skills:
  • A self-starter and highly motivated, ability to work individually and within a team
  • Ability to articulate complicated concepts or methodologies verbally and in writing to senior management and clients
  • Strong organizational skills with the ability to handle multiple projects under tight, short-term deadlines
  • Track record of excelling in an environment of ambiguity by quickly adapting behavior and work methods to adjust to multiple demands and shifting priorities
  • Ability to work efficiently with diverse cultures on a global team and knowing when to involve appropriate colleagues in projects regardless of functional,  geographic, and business lines
  • Ability to develop value-added contributions to both internal and external clients
  • Track record of challenging self and others to anticipate future trends and creatively capitalize on opportunities
  • Ability to speak and write in foreign languages a plus
  • Deep understanding of international financial institutions and global financial markets
  • Demonstrated understanding of modern portfolio theory
  • Strong analytic, quantitative, and problem solving skills
  • Excellent verbal and written communication skills
Desired Experience:
• 3-5 years experience in Financial Services
 
Desired Qualifications:
• Undergraduate degree in Finance, Economics, Statistics, Mathematics, or other quantitative fields required.
 • MFE, MBA, Master’s Degree and/or CFA , or equivalent highly desired
 

Due to the great number of applications we receive for each of our open vacancies, we are unable to respond on an individual basis.

To all recruitment agencies: MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes.

 

MSCI Inc. is an equal opportunity employer committed to diversifying its workforce. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy/maternity leave), veteran status, or any other characteristic protected by law.

 

Job Number:
Location:
Job type:
Category:
11988
Monterrey, Mexico
Full Time
Client Service Staff
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Mumbai

Our office is located in the Goregaon suburb of Mumbai, the capital city of the Indian state of Maharashtra. The office is primarily technology and data services but has representation from all groups.

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New York

The New York office is MSCI's Global Headquarters, the second largest office after Mumbai. It is located in downtown Manhattan, next to the World Trade Center memorial site. The office is also home to our CEO and several of our Executive Committee members.

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London

The London office is located in the historic Spitalfields market area of East London, between the City of London and Shoreditch. It is our third largest office after Mumbai and New York.