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Collections Analyst - Monterrey,

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Position Overview

We are looking for an Accounts Recievable-Collections Associate, an organized and motivated team member to work our billing, sales ops and coverage teams to collect on past due invoices and assist in other functions of the AR team.


Scope of Responsibility

  • Reviewing past due accounts regarding the assigned business/region, following the standard collections process to initiate follow ups and continue contacting customers for past due receivables until collections are received.
  • Document all follow ups within CRM system, Salesforce and Excel
  • Work with sales coverage team, sales operations team and billing team to resolve billing, tax or other issues
  • Work with legal team to prepare and execute termination letters for delinquent customers
  • Review collections workflow on a monthly basis to determine accounts for bad debt reserve
  • Assist in resolving allocations of unapplied client funds through follow up with various internal and external parties


Specific Knowledge/Skills

  • Fluency in English and, at least one other European language (i.e. Italian, French, Portuguese, German)
  • Good writing and communication skills in both languages
  • College degree is required; Accounting, Finance or Business Degree preferred


Desired Experience

  • 2-3 years’ experience working in a finance department; previous experience in an accounts receivable or accounts payable department is a plus


Desired Qualifications

  • Excel knowledge is a must; Salesforce or Epicor knowledge is a plus
  • Ability to work with multiple team members in finance in different locations as well as sales coverage team
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Monterrey, Mexico
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