Position Overview In the ETF Sales Support position you will responsible for supporting Sales Specialists who manage day-day relationships with key investment management clients. You will play a key role in market and client research, index analysis, presentation preparation, opportunity management as well as client support. As part of the Exchange Traded Products team, which is part of our broader Americas Client Coverage team you will work closely with our Index Data and Product teams, Research, Custom Index Team, Legal and Client Service. In this role you will have direct communication and interaction with clients to ensure awareness of index-based product launches, opportunities for future business, competitive threats/activity and general industry trends gleaned through major client relationships. Scope of Responsibility Contracting, process management, client launch process management Market analysis, competitor research, and prospect research Set-up and participate in prospective client and current client discussions Manage pipeline opportunities, follow-up and generate contracts Prepare presentations for client meetings, client sales team trainings and product launches Create and systematically update competitor analysis to support client needs/product growth Provide sample data or analysis to assist a client with due diligence requests Work with other MSCI teams to ensure that all client requirements are documented and communicated Campaign tracking, analysis and reporting of key metrics Regular communication and coordination of projects with the broader MSCI Index Data Team Specific Knowledge/Skills Experience with investment products in a client facing role (i.e., direct oral and written communication with clients) Strong knowledge of the financial markets, with ETF industry and passive investing knowledge preferred Ability to engage with clients and prospective clients and build strong relationships Undergraduate degree, Finance or Economics preferred or equivalent experience Pursing the CFA a plus Desired Experience 3+ years of experience in the financial services industry Desired Qualifications Proven ability to prioritize, multi-task and manage the details within a fast-paced environment Advanced knowledge of basic applications (e.g. Microsoft, Excel, PowerPoint) Who We Are: 190,000 Indexes calculated daily, 10,800 in real-time. 99.96% accuracy levels in index production. 12.4 trillion in equity assets are benchmarked to MSCI indexes globally. 980+ equity ETFs based on MSCI equity indexes. We are proud of the fact that our clients, the world�s largest investors, consider our products to be �best in class�. For more than 40 years, MSCI�s research-based indexes and analytics have helped the world�s leading investors build and manage better portfolios. Our clients use our research-based insights and tools to avoid unwanted risk and aim for better performance, relying on our offerings for deeper insights into the drivers of performance and risk in their portfolios, broad asset class coverage and innovative research. We maintain our leadership position by being both innovative and meticulous in everything we do. We work hard to understand the needs of our clients and then we work together to do the best possible job of developing products and services that will help them achieve their business goals. We are worldly, with clients in more than 85 countries. Our 7,000 clients include pension funds, sovereign wealth funds, mutual fund companies, hedge funds, wealth management firms, banks and insurance companies. Our line of products and services includes indexes, analytical models, data, real estate benchmarks and ESG research. MSCI serves 98 of the top 100 largest money managers, according to the most recent P&I ranking. For further information on MSCI, please visit our web site at www.msci.com Due to the great number of applications we receive for each of our open vacancies, we are unable to respond on an individual basis. To all recruitment agencies : MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes. MSCI Inc. is an equal opportunity employer committed to diversifying its workforce. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy/maternity leave), veteran status, or any other characteristic protected by law.
United States of America-New York
Client Service Staff