Client Service Intern (Contract Period: 9 months) - Shanghai,
The MSCI Global Client Service team is composed of experienced financial professionals that provide first tier support for our clients around the world. Currently, the Global Client Service group is present in the following locations: San Francisco, New York, Monterrey, London, Budapest, Mumbai, Beijing, Shanghai, Singapore, Sydney, Tokyo and Manila.
Team members are responsible for directly responding to a wide variety of methodology, usage, interpretational and technical questions on MSCI benchmark, risk and performance analytics products.
Scope of Responsibility /Expectation:
Mainly focus on handling the data preparation request from trial clients, and existing clients if necessary.
Follow up with trial clients for data and basic reporting issues.
Backup the team during training hour.
DESIRED EXPERIENCE AND QUALIFICATIONS:
Open to graduates preferably with majors in math, statistics, economics, or finance; new graduates will be also considered.
No relevant experience is required but strong interest in investment finance is desired
Possesses strong analytic, quantitative, and problem solving skills
Must have excellent verbal and written communication skills in English
Track record of pursuing the best in well-known academic background
Willing to actively interact with client and to handle pressure properly
Knowledges with very basic VBA programming will be a plus.
Passing CFA LEVEL1 test will be a plus.
Our office is located in the Goregaon suburb of Mumbai, the capital city of the Indian state of Maharashtra. The office is primarily technology and data services but has representation from all groups.
The New York office is MSCI's Global Headquarters, the second largest office after Mumbai. It is located in downtown Manhattan, next to the World Trade Center memorial site. The office is also home to our CEO and several of our Executive Committee members.
The London office is located in the historic Spitalfields market area of East London, between the City of London and Shoreditch. It is our third largest office after Mumbai and New York.