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Sales Support - Hong Kong,

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We are currently seeking a Sales Support Specialist to join our Client Coverage Organization based in Hong Kong. This individual will be a member of the Asia Pacific Client Coverage team and will support our Head of Asset Owners Index Sales based in Hong Kong. Scope of Responsibility /Expectation: Supporting the sales process for MSCI index products and services and on general client sales and servicing. Assist/Support business administrative functions such as client record management, contract management and preparation of sales and client presentation materials. Play a key role in the pre-sales process assisting with market research and analysis of prospective clients, competitors, and market outlook, in prospecting for new clients and on-going sales support and client servicing. Identifying solutions for clients requiring market data and high familiarity with MSCI�s various products and services. Specific Knowledge & Skills: Pre-sales process management Set-up and participate in prospective client discussions New product placement support Regular communication with Asia Client Coverage team Pre-sales analysis, market and data analysis, competitor research, preparation of client presentation materials. Answer prospective client inquiries about MSCI products, index calculation and methodologies Guide and work with technical research teams to provide risk/return scenarios or analysis to assist clients as may be required in any due diligence exercise Prepare RFP documents as well as various types of information for clients and for internal communications purposes Prepare sales contracts, maintain client records diligently, prepare market and index data and perform basic analysis Coordinate internally on setup of service delivery and client on boarding process Work with other departments (Product Management, Marketing, Finance, etc.) to ensure that all client requirements are covered in product offerings Enhance client relationships through proactive follow up on issues raised by clients Execute ad-hoc project initiatives as appropriate in the sales process This position may require occasional travel to client premises Desired Experience: An organized and analytical individual with the ability to work individually and within a team Ability to prioritize and multi-task within a fast-paced environment and great attention to details Ability to articulate complicated concepts or methodologies orally and in writing to clients Strong verbal and written communication skills in English (and high proficiency in Chinese is preferred but not mandatory) Strong project management skills with the ability to handle multiple projects under tight, short-term deadlines; willingness to work overtime when necessary Ability to work efficiently across diverse cultures in a global team and collaborating with colleagues across functions, geography, and business lines Good understanding of or a strong interest in international financial institutions and global financial markets Qualities such as strong organizational skills, good interpersonal skills and tenacity are desired At least five years of work experience and experience or knowledge in the financial services industry is preferred
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Hong Kong, Hong Kong
Full Time
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